In a recent media briefing, the National Student Financial Aid Scheme (NSFAS) has urged all TVET (Technical and Vocational Education and Training) College students to update banking details on myNSFAS portal. This step is crucial to ensure the timely disbursement of allowances. The verification process, which concluded in preparation for the May 2024 allowance payment run, revealed that many students’ banking details either failed verification or were incorrect.

This article outlines the necessary steps students must take to correct their banking details and ensure they receive their allowances without delay.

Importance of Correct Banking Details

NSFAS plays a vital role in providing financial aid to students across South Africa, enabling them to pursue higher education. For TVET College students, receiving allowances on time is essential for covering various expenses, including accommodation, food, and study materials. However, the verification process identified that a significant number of students had submitted incorrect banking details, leading to delays in payments.

According to NSFAS, 211,591 students’ details were verified successfully, but 7,160 failed due to discrepancies, such as using bank accounts that do not belong to them. It is imperative that students update banking details on myNSFAS portal accurately to avoid any further issues.

Steps to Update Banking Details on myNSFAS Portal

For students who received notifications that their banking verification has failed, here is a step-by-step guide to update banking details on myNSFAS portal:

  1. Log In to myNSFAS Portal:
    • Visit the myNSFAS portal and log in using your username and password. If you have forgotten your login details, follow the prompts to recover them.
  2. Navigate to “Banking Details”:
    • Once logged in, navigate to the “Banking Details” section under your profile information.
  3. Review and Update Information:
    • Carefully review the existing banking details. Ensure that you enter your correct account number, bank name, branch name, and account type. Double-check all the information provided for accuracy.
  4. Save the Changes:
    • After updating the necessary details, click on the “Save” or “Update” button to save the changes. It is important to double-check the accuracy of the banking details before submitting them to avoid any further delays.

Avoid Common Mistakes

When you update banking details on myNSFAS, it is crucial to ensure that the bank account provided belongs to you. NSFAS will not accept banking details that belong to someone else, as this could lead to further complications and delays in receiving your allowances. Additionally, ensure that the information entered is accurate and matches your bank records.

Processing Time  Further Assistance

Please note that the processing time for updating banking details may vary depending on the financial institution. It is advisable to allow sufficient time for the changes to be reflected in the system.

If you encounter any issues or require further assistance, do not hesitate to contact the NSFAS Contact Centre at 0800 006 7327 or send an email to

Frequently Asked Questions

Q: Why did my banking verification fail?
A: Banking verification may fail if the details provided do not match your bank records or if the account does not belong to you. Ensure that all the information you provide is accurate and that the bank account is in your name.

Q: What should I do if I forgot my myNSFAS login details?
A: If you forgot your login details, visit the myNSFAS portal and follow the prompts to recover your username and password. You will need access to the email or phone number associated with your account.

Q: How long will it take for my updated banking details to be processed?
A: The processing time can vary depending on your financial institution. It is advisable to allow sufficient time for the updates to be reflected in the NSFAS system. Check your myNSFAS portal regularly for updates.

Q: Can I use someone else’s bank account for my NSFAS allowances?
A: No, you must provide a bank account that is in your name. Using someone else’s account will result in verification failure and delays in receiving your allowances.

Ensuring that your banking details are correctly updated on the myNSFAS portal is a critical step in receiving your allowances on time. By following the outlined steps and avoiding common mistakes, you can avoid unnecessary delays and ensure a smooth financial aid process. Stay proactive and keep your information up to date to make the most of the support provided by NSFAS.

Remember, update banking details on myNSFAS promptly to ensure a hassle-free experience.