R370 Status Check in 2024
It is important for applicants to check their SASSA SRD R370 status to ensure that their application has been processed and approved.
There are several ways to check your SASSA SRD R370 status:
Enter your details below to check the SRD application status and get an instant outcome.
Online Portal
You can check your status online by visiting the SASSA SRD website and clicking on the “Application Status” tab. You will need to enter your ID number and mobile number to check your status. If your application has been approved, you will receive a payment date.
R350 status check can be done using the WhatsApp channel. Simply send a message to 082 046 8553 and follow the prompts to check your status. You will need to provide your ID number and other personal details.
Find out What your R370 Status Check Results Mean?
Once you have checked your SASSA SRD R370 status, you may see one of the following statuses:
Approved
If your application has been approved, it means that you are eligible for the SRD R370 grant. You will receive a payment date and instructions on how to collect your payment.
Approved but No Payment Date
If your SASSA status shows that your R370 grant has been approved but there is no payment date specified, it could indicate that there is an issue with your banking details. It is possible that the details you provided during your application are incorrect or do not match the information on file.
To rectify this, you can update your banking details on the SASSA website by selecting the “How do I change my banking details” option and following the instructions provided. Simply enter your ID number, submit the request, and carefully follow the steps to update your banking information.
Alternatively, an approved status with no payment date could also indicate that SASSA has not yet processed payments but will be doing so soon.
It’s important to note that once your application is approved, you will receive your payment via bank transfer, cash send, or by collecting it from approved retailers such as Pick n Pay, Shoprite, Checkers, Boxer, and uSave stores.
Pending
If your application is still pending, it means that SASSA is still processing your application. SASSA is currently reviewing your information to verify it.
Once SASSA has verified your application, the Department of Home Affairs will validate the information you provided, including your ID number, name, and surname.
Subsequently, your ID number will be checked against several databases, such as those maintained by the South African Revenue Services (SARS), the Unemployment Insurance Fund (UIF), and the National Student Financial Aid Scheme (NSFAS). This is to ensure that you do not have any other income streams or grants. If you do, you will not be eligible for the grant.
Following this, your ID number and cell phone number will undergo a fraud risk scoring procedure.
You will need to wait for a decision.
Bank Details Pending
The application was received, but banking details or payment preferences were not provided. You will need to submit your banking details on the website.
Declined
If your application has been declined, it means that you do not meet the eligibility criteria for the SRD R370 grant. If you do not agree with the decision and believe that you qualify for the R370 grant you may submit an appeal via the SRD website.
Your application may be rejected for the following reasons:
- Alternative income source identified: Your SASSA SRD R370 grant application may be rejected if SASSA identifies an alternative income source during the verification process, indicating that you received more funds than the required qualifying threshold for a particular month. For instance, the qualifying threshold for the August 2022 to March 2024 phase is R624.
- Identity verification failed: Your application may be rejected when the information you provided does not match the information on record with the Department of Home Affairs. It is crucial to enter your ID number, first name, and surname exactly as they appear on your South African green ID Document or Smart ID Card. SASSA will only update your names and surnames if they match the information in the Department of Home Affairs database.
Related: SASSA R350 Grant Approval Without a Payment Date: Solutions and FAQs
To avoid this issue, make sure to double-check the information you provide when applying and use your own details for your application. Payments will not be made to details that do not match the information on record with the Department of Home Affairs.
- Existing SASSA grant recipient, NSFAS, and UIF: If You are receiving another form of social grant, UIF payment, or an NSFAS beneficiary you are not legible for the R370 grant.
- Deceased Record at Home Affairs:
- Government Payroll Registered: your application will be declined if you are currently employed by government or receiving income from any other source.
- Age outside the range (<18 or>60): To be considered for the SASSA R370 grant, you must meet the age requirement of being between 18 and 60 years old. If you are outside this age range during the period of consideration, your application may be declined.
- Debtor: If SASSA discovers that you received the R370 grant for a month or longer that you were not eligible for, your application may be rejected. In such a case, the grant payment will be withheld and only reinstated after all outstanding R370s have been recovered. Furthermore, you will be eligible for reinstatement only if you still meet the qualifying criteria.
If your application for the SASSA SRD R370 Grant was declined, you may be able to appeal the decision or reapply if you believe that you meet the eligibility criteria and have rectified any issues with your application.
In conclusion, R370 status check is important to ensure that your application has been processed and approved. You can check your status online or via WhatsApp.
Once you have checked your status, you will know whether your application is still pending, rejected, approved, payment in progress, or paid. If you have any questions or concerns, you can contact SASSA for assistance at 080060 10 11 or e-mail grantenquiries@sassa.gov.za.