This article provides a complete guide on how to get in touch with Postbank, including phone numbers, email addresses, and other key Post bank contact details.
If you are a Postbank customer in South Africa looking for reliable contact details, this guide provides all the necessary information. Whether you need assistance with fraud inquiries, customer care, tax certificates, or SASSA SRD (R370) grant queries, Postbank has multiple contact channels available to serve your needs.
Related: SASSA March 2025 Grant Payments: Important Update for Beneficiaries Still Using Gold Cards
Post Bank Contact Details for Customer Care
For general inquiries, complaints, or banking support, you can contact Postbank’s Customer Care department through the following details:
Toll-Free Numbers:
- 0800 53 54 55
- 0800 53 33 50
Email Addresses:
Fax Number:
- +27 51 451 2384
These contact details are helpful for resolving account-related issues and general banking inquiries.
Post Bank Contact Details for Human Resources
For job applications, employee-related inquiries, or other HR matters, you can contact Postbank’s Human Resources department at:
Head Office HR Contact:
- +27 12 407 6022
Operations HR Contact:
- +27 51 411 1149
If you are looking for employment opportunities or need HR assistance, these contact details will help you get in touch with the right department.
Post Bank Contact Details for SASSA SRD (R370 Grant) Enquiries
If you are a South African Social Security Agency (SASSA) Social Relief of Distress (SRD) Grant beneficiary and need assistance, use the following Post Bank contact details:
- Toll-Free Number: 080 060 10 11
- Additional Contact Numbers:
- +27 13 754 9439
- +27 13 754 9428
- +27 13 754 9454
These numbers are specifically for queries regarding the R350 grant and other SASSA-related banking services.
Post Bank Contact Details for Fraud Reporting
Fraud is a serious issue, and Postbank provides dedicated channels to report and investigate fraud cases.
New Fraud Cases
If you need to report a new fraud case, send an email with full details to:
Postbank Fraud Enquiries
For ongoing fraud-related queries, contact Postbank via:
SASSA Fraud Cases
If your issue involves suspected SASSA-related fraud, report it at:
These contact details will assist in reporting fraudulent activities and preventing financial crimes.
Updating Your FICA Details
To update your FICA (Financial Intelligence Centre Act) details, follow these steps:
- Download and print the “Updating your FICA/Customer Contact Details” form.
- Complete and sign the form.
- Attach supporting documents such as proof of residence and ID.
- Submit the form and documents via email to:
Ensuring that your FICA details are updated will help keep your banking services active and compliant with South African financial regulations.
Requesting Your Tax Certificate
If you need a tax certificate for tax filing or other financial purposes, you can request it by sending an email to:
Include your personal details, account number, and ID number for a quicker response.
Post Bank Contact Details for Postal Address
If you need to send documents or inquiries via mail, use the following Postbank postal address:
- Private Bag X20609, Bloemfontein, 9300
This is the official mailing address for Postbank in South Africa.
Post Bank Contact Details for Social Media
While Postbank does not list specific social media handles in the provided information, customers can stay updated by checking official government websites or the South African Post Office’s social media pages.
Final Thoughts
Postbank offers multiple ways to reach customer service, fraud departments, HR, and tax assistance. Using the correct Post Bank contact details will ensure that your queries are handled efficiently. Whether you need help with your account, fraud reporting, or SASSA SRD (R370) grant inquiries, this guide provides all the information you need.
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