The Reconstruction and Development Programme (RDP) housing initiative provides affordable housing to South Africans in need. If you’ve applied for an RDP house, staying informed about your application status is critical. This guide will walk you through the process of performing an RDP House Status Check using various methods.
What is the RDP Housing Program?
The RDP housing program is a government initiative aimed at addressing housing needs for low-income families. It ensures access to adequate housing for South Africans who meet the following criteria:
Must be a South African citizen or hold permanent residency.
Be 18 years or older.
Have a household income of R3,500 or less per month.
Have not previously owned property or received a housing subsidy.
Special Considerations: People with disabilities, single parents, and pensioners may be eligible for special consideration under the RDP program. Certain exceptions may apply depending on your unique situation.
Once you’ve applied, performing regular RDP House Status Checks ensures that you’re aware of any updates or additional requirements.
Important: RDP Housing Application Guide: Eligibility, Process, and Ownership in South Africa
Ways to Perform an RDP House Status Check
Here are the most reliable methods to check your RDP house application status:
1. Online RDP House Status Check via the Housing Subsidy Portal (HSS)
The Department of Human Settlements provides an online platform for applicants to track their application progress. Follow these steps for a seamless process:
Visit the HSS Portal: Go to https://www.hssonline.gov.za/.
Log In: Enter your registered email and password. If you don’t have an account, sign up using your email or phone number.
Check Your Status: Once logged in, navigate to the “My Housing Subsidy” section. Enter your ID number to view the current status of your application.
Tip: After registering on the portal, you will need to verify your email. Check your inbox for a confirmation link to activate your account.
This online tool allows you to perform an RDP House Status Check anytime and from anywhere.
2. SMS Inquiry
For applicants who don’t have regular internet access, the SMS service is a quick and convenient option:
Send an SMS: Text your ID number to 44108.
Receive a Response: An automated message will inform you about your application status.
This is one of the simplest ways to perform an RDP House Status Check without requiring an internet connection.
3. Telephonic Inquiry
You can also call the Department of Human Settlements directly to inquire about your application:
Call the Toll-Free Number: Dial 0800 146 873 during office hours (8:00 AM to 3:30 PM).
Provide Your Details: Have your ID number ready to receive detailed information about your application.
Performing an RDP House Status Check over the phone allows you to interact with a representative who can address your specific queries.
4. Email Inquiry
If you prefer written communication, email is another way to check your application:
Compose an Email: Write to info@dhs.gov.za, including your ID number and any other relevant information.
Wait for a Reply: The department will respond with the current status of your application.
Email inquiries provide a record of your RDP House Status Check for future reference.
5. In-Person Inquiry
If you prefer face-to-face interactions, visiting your nearest housing office is a great option:
Visit Your Local Office: Bring your ID and Form C (if applicable).
Speak to an Official: Officials will assist you in performing an RDP House Status Check by accessing your details in their database.
This method is particularly useful if you need help understanding your application status or have additional questions.
What Does Your RDP House Status Check Reveal?
Your RDP House Status Check might display one of the following statuses:
Pending: Your application is being reviewed.
Approved: Your application has been approved. You’ll be notified of the next steps.
Awaiting Documentation: Additional documents are required to process your application.
Completed: Your application has been processed successfully, and your house is ready for allocation.
What Each Status Means:
Pending: Your application is still being reviewed by the Department of Human Settlements. Keep checking regularly for updates.
Approved: Your application has passed the review process, and you’ll be informed about the next steps for house allocation.
Awaiting Documentation: If this status appears, additional documentation is required. These might include documents like proof of income or a certified copy of your ID.
Completed: The department has completed your application process, and you will be contacted about your housing allocation.
Processing Time Expectations
The processing time for an RDP house application can vary. On average, it takes between 6 to 12 months from submission to approval, depending on demand. Delays are common, so it’s important to regularly check your status.
Related: RDP House Allocation Period – What Happens If You Don’t Claim Your House in Time?
How to Update Personal Information
If your personal details change after submitting your application, it’s crucial to update them with the Department of Human Settlements to avoid delays. This can be done by:
Online: Update your details via the Housing Subsidy Portal.
Email: Send an email to the department with your updated information.
Phone: Call the toll-free number to inform them of the change.
Tips for a Smooth RDP House Status Check
Double-Check Your Details: Ensure the ID number or information you provide matches the details on your application.
Keep Your Documents Ready: Always have copies of your submitted documents, such as proof of income and ID, when performing an RDP House Status Check.
Stay Patient: Processing RDP applications can take time due to high demand. Regularly checking your status ensures you’re informed about progress.
Common Challenges and How to Address Them
Challenge 1: Long Waiting Times
Solution: Be patient and perform regular RDP House Status Checks using the methods provided. Stay informed about any updates or required actions.
Challenge 2: Missing Documents
Solution: If you are notified that your application is “Awaiting Documentation,” promptly submit any missing documents. Ensure you have all required documents before applying.
Challenge 3: Lack of Communication
Solution: Keep your contact details updated, especially your phone number and email address, to ensure you receive all notifications regarding your application.
Frequently Asked Questions
Q: How often should I perform an RDP House Status Check?
You can check as often as needed. However, once a month is usually sufficient unless you’re notified of an update or missing documents.
Q: Can I perform an RDP House Status Check without an internet connection?
Yes, you can use the SMS or phone call methods to check your application status.
Q: What should I do if my application is rejected?
If your application is rejected, contact the Department of Human Settlements to find out why. You may be able to correct the issue or submit additional documentation for reconsideration.
Q: What happens if I can’t access the online portal?
If you have trouble accessing the Housing Subsidy Portal, try clearing your browser cache or using a different browser. If issues persist, contact the portal’s support team for assistance.
Performing an RDP House Status Check is an essential step in ensuring your application is on track. Whether you choose the online portal, SMS, phone calls, email, or an in-person visit, the process is straightforward and accessible to everyone. By staying informed, you can address any issues promptly and move closer to securing your RDP house.
