Starting 07 June 2025, the South African Social Security Agency (SASSA) will introduce a new mandatory verification process for all new applicants applying for the COVID-19 Social Relief of Distress (SRD) grant. This new step requires every applicant to complete biometric verification as part of the application. The goal is to make sure the grant reaches the right people while reducing fraud and abuse.
This article explains everything you need to know about the SASSA SRD Grant Verification process — what it is, why it’s important, how to apply, and tips to prepare.
Why Is SASSA Introducing Biometric Verification?
Over time, SASSA has faced challenges with fraud and multiple applications from the same person, which can reduce funds available for genuine applicants. To protect the system and ensure fairness, SASSA is introducing the SASSA SRD Grant Verification using biometric technology.
This new verification method helps by:
Preventing fraud: Confirming the identity of every applicant using fingerprint and facial recognition means fake applications will be rejected.
Stopping multiple claims: One person cannot apply multiple times under different names.
Ensuring payments reach the right people: Helps SASSA track and pay only eligible applicants.
Protecting your rights: Genuine applicants have more security that their grant is protected.
What Is Biometric Verification?
Biometric verification is a secure way to verify your identity using physical characteristics that are unique to you. For the SASSA SRD Grant Verification, the process includes:
Fingerprint scanning: Your fingerprints will be scanned and matched to the official database.
Facial recognition: Your face will be checked using technology to confirm it matches your ID photo.
Smart ID card authentication: Your official South African ID card will be scanned to confirm your identity.
This biometric data is safe and protected under privacy laws and is only used to verify your application.
Learn more: Changes Coming for SASSA SRD Grant Eligibility in 2025: What You Need to Know
How Does the New SASSA SRD Grant Verification Process Work?
When applying for the COVID-19 SRD grant from June 2025 onwards, you will need to follow these steps:
Step 1: Prepare Your Documents
Make sure you have your Smart ID card ready. If you don’t have a Smart ID card, you must apply for one at the Department of Home Affairs before applying for the grant.
Step 2: Apply Online
Go to the official SASSA website dedicated to SRD grant applications: www.srd.sassa.gov.za.
Fill in the application form carefully, providing all the required details.
Step 3: Upload Your Smart ID
Upload a clear picture or scan of your Smart ID card as part of the application.
Step 4: Complete Biometric Verification
You will be required to complete biometric verification either online or at designated verification centers. This may include:
Fingerprint scanning through a secure device.
Facial recognition check.
Sometimes, visiting a nearby SASSA office or partner center to complete biometric data capture if online verification is not available or unsuccessful.
Where Can You Complete Biometric Verification?
SASSA will provide clear instructions on where and how to complete the biometric process. For many, the entire application and verification can be done online using a smartphone or computer with camera and fingerprint scanner capabilities.
For those without access to such devices or internet, SASSA will open verification centers at local offices or community halls where trained officials will assist you in completing biometric verification safely and securely.
What Happens If You Don’t Complete the SASSA SRD Grant Verification?
It’s very important to complete the biometric verification. If you fail to do so:
Your application will be declined.
You will not receive the grant.
You may be required to reapply once you have completed the verification.
This step is mandatory to protect both the grant fund and the applicants.
Tips to Prepare for the SASSA SRD Grant Verification
Here are some simple tips to help you prepare and avoid delays:
Make sure your Smart ID card is valid and accessible.
Use a smartphone or computer with a working camera and fingerprint scanner (if possible) for online verification.
Visit your nearest SASSA office or partner center if you need assistance with biometric verification.
Apply early to avoid rush near the deadline.
Double-check all your information when filling the online form.
Keep your contact details updated so SASSA can reach you for follow-ups.
Frequently Asked Questions (FAQs)
Can I apply without biometric verification?
No. Starting June 7, 2025, biometric verification is mandatory. Applications without it will be rejected.
Is my biometric information safe?
Yes. SASSA follows strict privacy and security rules to protect your biometric data. It is only used to verify your identity.
What if I don’t have a Smart ID card?
You need to apply for a Smart ID card at the Department of Home Affairs before applying for the SRD grant.
How long will the verification process take?
Usually, biometric verification is done immediately online or within a few days if done at a SASSA center.
What if I am unable to visit a verification center?
SASSA aims to make online biometric verification available. If this is not possible, they will guide you on safe alternatives.
Why the SASSA SRD Grant Verification Matters to South Africans
For many South Africans, the COVID-19 SRD grant is a lifeline. By strengthening the SASSA SRD Grant Verification process, the government can protect this important resource, ensuring it continues to help those in real need.
The improved verification system builds trust in social grants and guarantees better delivery of services.
How to Get Help with Your Application
If you need assistance with your application or verification, SASSA offers multiple support channels:
Toll-free number: 0800 60 10 11
Email: GrantEnquiries@sassa.gov.za
WhatsApp: 082 054 0016
Website: www.sassa.gov.za
You can also visit your nearest SASSA office for in-person help.
Final Words
The introduction of the SASSA SRD Grant Verification starting June 2025 is a big step towards safer and more secure social grant payments in South Africa. Preparing early, having your Smart ID ready, and applying through official channels will ensure you get your grant without any problems.
This process is designed to protect you and your family’s access to much-needed support while reducing fraud and waste in the system.
Stay informed, follow the updates from SASSA, and help spread the word in your community to keep everyone safe and supported.
