EasyPay Everywhere customers can rest assured that their accounts remain secure and unchanged. However, those who make EFT (Electronic Funds Transfer) payments to their EasyPay Everywhere accounts should take note of an important update.
Change in Sponsor Bank
EasyPay Everywhere has transitioned its sponsor bank from Grindrod Bank Limited to African Bank Limited.
This change does not affect existing account numbers, EasyPay Everywhere cards, or customer benefits. However, when making EFT payments, customers must select the correct bank name and branch code to avoid payment failures.
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Correct Steps for Making EFT Payments
When making an EFT payment to an EasyPay Everywhere account, customers must follow these steps carefully to ensure that payments are processed correctly.
Step 1: Select the Correct Bank Name
- If “Grindrod Bank” is no longer available as an option, customers must now select “AFRICAN BANK BUSINESS.”
- Important: Do not select “African Bank.” Selecting the incorrect option may cause a payment delay or failure.
Step 2: Enter the EasyPay Everywhere Account Number
- Customers must continue using their existing EasyPay Everywhere account number, as there have been no changes to individual account details.
Step 3: Use the Correct Branch Code
- The correct branch code to use for EasyPay Everywhere EFT payments is 584 000.
- Using an incorrect branch code may result in a payment being misdirected or rejected.
Why These Steps Are Important
Failure to select the correct bank name or branch code may result in:
- Delayed EFT payments
- Payments not reflecting in the account
- Funds being returned to the sender
To avoid any inconvenience, customers are urged to update their payment details immediately when making an EFT transfer.
No Impact on EasyPay Everywhere Cards
Customers can continue to use their EasyPay Everywhere cards for:
- Purchases at retail stores
- ATM cash withdrawals
- Point-of-sale transactions
- Receiving payments such as salaries or grants
There are no changes to these services. The only adjustment applies to EFT payments.
Frequently Asked Questions (FAQs)
1. Will my EasyPay Everywhere card still work?
- Yes. This update only affects EFT payments. Customers can continue using their EasyPay Everywhere cards for withdrawals, deposits, and purchases without any issues.
2. Do I need to apply for a new account or card?
- No. Customers do not need to apply for a new EasyPay Everywhere account or card. Everything remains the same except for the sponsor bank update when making EFT payments.
3. What happens if I accidentally select “African Bank” instead of “African Bank Business”?
- If the incorrect bank name is selected, the EFT payment may fail or be delayed. Customers are advised to ensure they select “African Bank Business” to process payments correctly.
4. Will my debit orders be affected by this change?
- No. All debit orders will continue as usual. The only necessary update is for customers who deposit money into their accounts via EFT.
Where to Get More Information
For official details and further assistance, customers can visit:
More Info Here
Alternate Link
Ensuring Smooth and Secure Transactions
By following these updated EFT payment instructions, EasyPay Everywhere customers can avoid unnecessary payment delays. It is recommended that all customers share this information with others who may be affected.
The change in EasyPay Everywhere’s sponsor bank from Grindrod Bank Limited to African Bank Limited requires customers to update their EFT payment details when making deposits. While account numbers remain the same, customers must select “AFRICAN BANK BUSINESS” and use the branch code 584 000 to ensure their payments go through successfully.
By following these simple steps, customers can avoid payment delays or failed transactions. It is highly recommended that this information is shared with friends and family who also bank with EasyPay Everywhere, ensuring that everyone is informed about the update.
For the best banking experience, customers should update their EFT details today and continue enjoying the benefits of EasyPay without interruptions.
