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Want to Cancel Your SASSA SRD R370 Grant? Follow These Steps

SASSA 5 Mins Read
Want to Cancel Your SASSA SRD R370 Grant

The SASSA SRD R370 Grant, administered by the South African Social Security Agency, has been a vital form of relief for many South Africans struggling to make ends meet. However, if your situation has improved or you no longer qualify for this grant, it’s important to cancel your application. This ensures that the resources are redirected to others in need.

In this article, we’ll guide you through the steps to cancel your SASSA SRD R370 Grant application using different methods. Whether you choose to do it online, via WhatsApp, email, or a call, we’ve got you covered.

Why Would You Cancel Your SASSA SRD R370 Grant?

There are several reasons why you may need to cancel your SASSA SRD R370 Grant:

  1. Improved Financial Status: If you’ve secured a stable income or received other financial support, you may no longer qualify for the grant.
  2. Eligibility for Other Support: If you are now receiving benefits such as the Unemployment Insurance Fund (UIF) or a National Student Financial Aid Scheme (NSFAS) bursary, you must cancel your SASSA SRD R370 Grant to comply with regulations.
  3. Residency Changes: If you’ve moved out of South Africa or your residency status has changed, you may no longer be eligible for the SASSA SRD R370 Grant.
  4. Avoiding Penalties: Continuing to receive the SASSA SRD R370 Grant while no longer eligible could result in penalties, fines, or legal consequences.

Related: How to Collect Your SASSA R370 Grant If You’ve Lost Your ID

How to Cancel Your SASSA SRD R370 Grant

SASSA offers several convenient methods to cancel your SASSA SRD R370 Grant application. Follow the steps below for each method:

1. Cancel via the SASSA Website

The quickest way to cancel your SASSA SRD R370 Grant is through the official SASSA website:

  1. Visit the SASSA Website: Go to https://srd.sassa.gov.za.
  2. Navigate to “Cancel My Application”: Scroll down to locate the “Cancel My Application” section.
  3. Enter Your Details: Provide your South African ID number and the phone number you used when applying for the SASSA SRD R370 Grant.
  4. Receive an OTP: Click on “Send PIN” to get a One-Time Pin (OTP) sent to your mobile number.
  5. Complete the Cancellation: Enter the OTP and follow the prompts to finalize your request.

2. Cancel Using WhatsApp

Another simple way to cancel your SASSA SRD R370 Grant is through WhatsApp. Here’s how:

  1. Save SASSA’s WhatsApp Number: Add 082 046 8553 to your contacts.
  2. Send a Message: Open WhatsApp and send the message “Cancel SRD Grant.”
  3. Follow Instructions: Respond to the prompts, providing your ID number and the phone number linked to your SASSA SRD R370 Grant application.
  4. Confirm Your Cancellation: After completing the process, you will receive a confirmation.

3. Cancel via Email

If you prefer using email, you can cancel your SASSA SRD R370 Grant by following these steps:

  1. Write an Email: Use the subject line “Cancel SASSA SRD R370 Grant” and address it to GrantsEnquiries@sassa.gov.za.
  2. Provide Key Information: Include your full name, ID number, and the phone number associated with your application. Clearly state that you wish to cancel your SASSA SRD R370 Grant.
  3. Send the Email: Once you’ve included all the necessary details, send the email and wait for confirmation from SASSA.

4. Cancel Over the Phone

If you prefer speaking directly to a representative, cancel your SASSA SRD R370 Grant over the phone:

  1. Call the Toll-Free Helpline: Dial 0800 60 10 11.
  2. Speak to a Representative: Follow the voice prompts to reach a live agent.
  3. Request Cancellation: Provide your ID number and other necessary details to verify your identity.
  4. Confirm Cancellation: Ask the agent to cancel your SASSA SRD R370 Grant and request a reference number for your records.

Important Considerations When Canceling

  1. Processing Time: SASSA typically processes cancellation requests within seven working days. You will receive a confirmation SMS once your SASSA SRD  Grant has been canceled.
  2. Reapplying in the Future: If your circumstances change, you can reapply for the SASSA SRD Grant by following the standard application process.
  3. Avoiding Penalties: Ensure that you cancel your SASSA SRD  Grant promptly if you are no longer eligible, as failure to do so may result in penalties or legal consequences.

Related: How Do I Check My SASSA SRD R370 Payment Date in 2025? Status Check

Canceling your SASSA R370 Grant is a simple but important process if you no longer qualify for the assistance. Whether your financial situation has improved or you’re receiving other benefits, canceling ensures that the grant can be redirected to those who need it most. By following the steps outlined above—whether online, via WhatsApp, email, or over the phone—you can handle the cancellation process quickly and efficiently.

If you have any questions or encounter difficulties, don’t hesitate to reach out to SASSA for further assistance. Managing your SASSA R370 Grant responsibly helps ensure the system continues to support vulnerable South Africans effectively.

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