The Unemployment Insurance Fund (UIF) Temporary Employer/Employee Relief Scheme (TERS) has been a lifeline for many South Africans during tough times. This article will guide you through the process of applying for UIF TERS benefits, ensuring you can access this temporary relief to ease your financial burden.
What is UIF TERS?
UIF TERS is a government initiative introduced during emergencies, such as the COVID-19 pandemic, to provide financial support to employees who are unable to work due to unforeseen circumstances. The scheme is aimed at protecting both employees and employers, ensuring wages can still be paid even when businesses face disruptions.
Who Qualifies for UIF TERS?
Eligibility is key to accessing UIF TERS benefits. Here’s a quick checklist to see if you or your business qualifies:
- Registered Employer with UIF: Your employer must be registered with the UIF and compliant with all contributions before the application.
- Affected by Emergencies: The scheme applies to businesses affected by national emergencies, including natural disasters or health crises.
- Employee Status: Employees must be registered with UIF and have valid employment records with the employer.
- Income Reduction: The scheme covers employees who have suffered income loss or are unable to work due to disruptions caused by emergencies.
Steps to Apply for UIF TERS
Here’s a step-by-step guide to help you navigate the application process:
Step 1: Prepare Your Documents
Before starting the application, gather the following documents:
- UIF registration number
- Proof of business closure or income disruption (e.g., government notice or disaster declaration)
- Employee list, including ID numbers and UIF reference numbers
- Proof of payroll for the last three months
- Bank account details of the employer
Step 2: Register on the TERS Portal
Visit the TERS online portal. You will need to create a profile if you don’t already have one. Employers or their representatives must ensure they provide accurate information during registration.
Step 3: Complete the Online Application
Once registered, fill out the application form. Be sure to:
- Provide your UIF registration number.
- Upload all requested documents.
- Double-check employee details for accuracy.
Step 4: Submit the Application
After completing the form, submit your application. You’ll receive a reference number for tracking your application status.
Step 5: Wait for Approval
The Department of Employment and Labour will review your application. If approved, you’ll receive a notification confirming the payment schedule.
Step 6: Distribute Funds to Employees
Once funds are received, employers are responsible for distributing payments directly to employees.
Common Challenges and How to Overcome Them
While applying for UIF TERS benefits can be straightforward, applicants often encounter challenges. Here’s how to address them:
- Incomplete Documentation: Always ensure you submit all required documents. Missing information may delay your application.
- Incorrect Employee Information: Cross-check employee UIF reference numbers, names, and ID numbers before submission.
- Portal Errors: If you experience technical issues, contact the TERS helpline or visit your nearest labour centre for assistance.
- Non-Compliance: Employers not compliant with UIF contributions will not qualify. Ensure all outstanding contributions are paid before applying.
How Long Does the Process Take?
Once an application is successfully submitted, processing times vary. On average:
- Submission Review: 7-10 business days.
- Approval Notification: Within 2-4 weeks after submission.
- Fund Distribution: Payments are typically made within five business days after approval.
Frequently Asked Questions (FAQs)
1. Can I apply as an individual employee?
No, UIF TERS applications must be submitted by employers on behalf of their employees.
2. What if my employer refuses to apply?
If your employer is eligible but refuses to apply, you can report them to the Department of Employment and Labour.
3. Are foreign workers eligible?
Yes, provided they are registered with UIF and meet all other criteria.
4. How often can an employer apply?
Employers can submit multiple applications during the relief period, depending on the duration of the emergency.
Key Tips for a Successful Application
- Stay Compliant: Ensure your UIF contributions are up to date.
- Act Quickly: Submit your application as soon as the relief scheme opens.
- Keep Records: Maintain detailed records of employees, payroll, and submitted applications.
- Follow Up: Use the reference number to track your application and address any delays promptly.
Where to Get Help
If you need assistance during the application process, consider the following resources:
- TERS Helpline: Contact the UIF call centre at 0800 030 007.
- Local Labour Centre: Visit the nearest office for in-person support.
- UIF Website: Access guidelines and updates at UIF official website.
Also read: UIF Supporting Documents Checklist: What You Need to Complete an Application
The UIF TERS benefits scheme is a valuable support system for employees and employers during challenging times. By understanding the eligibility requirements, gathering the necessary documents, and following the application steps carefully, you can access the financial relief you need. Don’t hesitate to reach out for help if you encounter any difficulties, and remember to act quickly when relief opportunities become available.
