Author: Nomthandazo Ntisa
The Department of Home Affairs requires most applicants for Smart ID cards and passports to secure an online appointment before visiting a branch. The system is intended to manage queues, control daily volumes, and prioritise applicants who have completed applications and payments online.
Submitting a claim to the Road Accident Fund (RAF) requires detailed documentation, and incomplete submissions remain one of the leading causes of delays and rejected claims in South Africa. The checklist applies to anyone injured in a road accident, families claiming for deceased victims, and dependants seeking loss of support compensation. With strict time limits in place and hard-copy submission rules still enforced, claimants in Gauteng must ensure every required form and supporting document is included before lodging a RAF claim.