In a joint statement, the South African Social Security Agency (SASSA) and Postbank have reminded social grant beneficiaries of the 28 February 2025 deadline to replace their SASSA Gold Cards with the new Postbank Black Cards. This initiative is crucial to ensuring the uninterrupted payment of social grants and improving security features for beneficiaries.
Here’s a comprehensive guide on what this means for beneficiaries and how to make the transition smoothly.
Why the Urgent Need to Replace SASSA Gold Cards?
The replacement of SASSA Gold Cards is part of an ongoing effort to improve the delivery of social grants. The new Postbank Black Cards come with enhanced security and functionality. Starting 1 March 2025, SASSA Gold Cards will no longer be valid, meaning beneficiaries will not be able to withdraw money, make transactions, or check balances.
To avoid any disruptions, beneficiaries are strongly encouraged to replace their SASSA Gold Cards well before the deadline.
Steps to Replace Your SASSA Gold Card
The process of obtaining the new Postbank Black Card is designed to be quick and hassle-free:
- Find a Card Replacement Site:
- Use your cellphone to locate the nearest replacement site:
- Dial:
*120*218*3# - Reply: Press
1to continue. - Select Province: Enter the number representing your province.
- Dial:
- Use your cellphone to locate the nearest replacement site:
- Visit a Retail Replacement Site:
- Replacement sites include major retailers such as Shoprite, Checkers, Boxer, Pick n Pay, and Usave.
- Bring the Required Documents:
- A valid South African ID or temporary ID is required.
- No card will be issued without these documents.
- Collect Your New Card for Free:
- There are no fees for card replacement, ensuring accessibility for all beneficiaries.
What Makes the Postbank Black Card Better?
The Postbank Black Card retains all the benefits of the SASSA Gold Card while offering improved features:
- Free Card Replacement: Beneficiaries get one free card replacement per year.
- No Cost Withdrawals: Up to three free withdrawals in participating stores monthly.
- User-Friendly Features: One free printed monthly statement at the counter.
- Compatibility: Fully functional at ATMs, point-of-sale machines, and other National Payment System channels.
Related: How SASSA is Addressing Fraud In 2025
A Call to Action: Replace Your Card Now
Beneficiaries are advised not to wait until the last minute to replace their cards. SASSA and Postbank emphasize that SASSA Gold Cards will stop functioning on 28 February 2025, even if the expiry date on the card is later.
Here’s why acting early is crucial:
- Avoid Disruptions: Late replacements could delay your ability to access grants.
- Ease of Process: Replacement sites are readily available across South Africa.
- No Costs Involved: Card replacement is entirely free of charge.
Safety Precautions: Avoid Scams
SASSA and Postbank have also issued a warning to beneficiaries to be vigilant against fraudsters. Here are some safety tips:
- Ensure the person assisting you is an authorized official.
- Keep your card and PIN confidential.
- Do not accept cards from anyone claiming to distribute Postbank Black Cards without proper verification.
Assistance for Beneficiaries
For more information or if you encounter difficulties during the card replacement process, contact:
- Postbank Call Centre: 0800 53 54 55
- SASSA Customer Care: 0800 60 10 11
Follow SASSA and Postbank on their social media platforms for updates:
- SASSA: Facebook: SASSA News | Instagram: @SASSA10_ZA | WhatsApp: SASSA_OFFICIAL
- Postbank: Facebook: Postbank SA | Instagram: @Postbanksoc_za
What Happens if You Miss the Deadline?
Beneficiaries who fail to switch to the new SASSA Black Card by 28 February 2025 will lose access to their grant payments. The SASSA Gold Cards will no longer be valid for transactions, including cash withdrawals, balance inquiries, or purchases.
