This number can be used for collecting the R350 payments at designated stores such as Pick n Pay or Boxer Stores.
It’s important to note that during the SRD R350 grant collection, asylum seekers should have their registered cellphone present, which serves as confirmation of funds withdrawal. To ensure a smooth and successful withdrawal, the correct registered cellphone must be available.
To retrieve the number, follow these steps:
- Firstly, visit the SRD website by entering the URL provided (http://srd.sassa.gov.za/) into your web browser.
- Next, click on the Asylum Seekers and Special Permit Holders tab.
- Once on the page, locate the section specifically designated for retrieving the SASSA system-generated number. This section is labeled as ” Lookup Payment ID to collect payment at Pick ‘n Pay”.
- Provide all required information including your asylum seeker permit or file number as well as other personal details such as contact information. It’s important that you ensure all provided details are accurate to avoid any potential issues.
- After entering all necessary information, click on the “Submit” button to initiate the retrieval process. The system will then validate your information and generate a unique SASSA system-generated number.
- Make sure to note down or store this generated number in a safe place for future reference. It is essential for collecting your SRD payments.
Updating SRD Cellphone Number
To change or update your cellphone number, please contact the SASSA call centre at 0800 60 10 11. The call centre will provide assistance in updating the information so that future notifications can be received and associated with their SASSA account.
If an asylum seeker’s permit or file numbers have expired, they will need to re-apply for the R350 grant using the new number. However, payments for approved periods when the permit was still valid will still be processed. Therefore, asylum seekers will receive payments for periods when their permit was in effect even if they re-apply with a new number.
To sum up, retrieving a SASSA system-generated number from the SRD website is crucial for asylum seekers to collect payments at designated stores. They must have their registered cellphone present during payment collection and should contact SASSA call centre if they need to update or change their phone number. Re-applying with new numbers is necessary if previous ones have expired but approved period payments are still processed accordingly.
