The Gauteng Department of Human Settlements (GHS) plays a crucial role in promoting sustainable, integrated human settlements across the province. One of the department’s most important services is its network of Customer Support Centres located in various regions. These centres are designed to assist the public with a wide range of housing-related queries, including subsidies, applications, and general housing advice.
Here is a detailed guide to the Gauteng Department of Human Settlements Customer Support Centres, highlighting their locations, services, and how you can contact them for assistance.
The Role of Gauteng Department of Human Settlements GHS Customer Support Centres
The GHS Customer Support Centres serve as essential touchpoints for Gauteng residents who need assistance with housing services. The department’s mandate is to provide accessible and sustainable housing opportunities. These centres play a pivotal role in ensuring that residents can easily access information and guidance on housing policies, applications for subsidies, and various programs offered by the department.
Whether you need help with housing application forms, understanding eligibility criteria, or accessing available government housing assistance, the Customer Support Centres are there to guide you through the process.
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Locations of Gauteng Department of Human Settlements GHS Customer Support Centres
To make services more accessible, the Gauteng Department of Human Settlements has set up Customer Support Centres across five key regions. Here are the locations of the centres, so you can visit the one nearest to you:
- Johannesburg Region
129 Fox Street, Johannesburg, Marshalltown 2107 - Ekurhuleni Region
68 Voortrekker Rd, Nevada Building, Alberton - Tshwane Region
50 Hamilton Street, Gilboa Building, Corner Hamilton and Edmond Street, Arcadia - West Rand – Mogale City Region
56 Kruger Street, Corner Burger Street, Lubners Building, Krugersdorp, Mogale City - Vaal Region
28 Market Avenue, Vereeniging, 1930
These centres are strategically located to ensure that the Gauteng community can easily access the services they need without long travel distances.
How to Access Services at the GHS Customer Support Centres
When you visit any of the GHS Customer Support Centres, you can expect the following services:
- Housing Applications: The centres assist in filling out housing application forms and offer guidance on eligibility.
- Subsidy Information: Staff members provide detailed information on housing subsidies, including how to apply and the requirements.
- General Housing Queries: If you have questions about available government housing schemes or want to understand the latest developments, you can get the necessary support here.
- Support for the Homeless or Vulnerable Groups: For people in need of immediate housing or who require special assistance, the centres are equipped to provide the necessary support or refer them to the relevant departments.
Staff members at these centres are trained to assist you professionally, ensuring you leave with all the information you need for your housing needs.
Contacting the Gauteng Department of Human Settlements Customer Support Centres
If you are unable to visit the centres in person, the GHS Department provides multiple ways to contact them:
- Email: For all general inquiries and specific questions related to housing services, you can email them at:
GDHuSInfo@gauteng.gov.za
For faster responses, make sure to include detailed information about your query and any relevant documentation when reaching out.
- Phone: The customer support staff can also be reached by phone at the respective regional offices.
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FAQs about the Gauteng Department of Human Settlements GHS Customer Support Centres
What services are provided at the GHS Customer Support Centres?
The centres provide assistance with housing applications, subsidies, general queries, and support for vulnerable groups seeking housing.
Are the GHS Customer Support Centres open to everyone?
Yes, the centres are open to all Gauteng residents who need assistance with housing-related matters.
How can I contact the GHS Customer Support Centres?
You can contact the centres via email at GDHuSInfo@gauteng.gov.za or visit the physical locations listed above for in-person assistance.
The Gauteng Department of Human Settlements is a valuable resource for residents seeking housing-related assistance in Gauteng. Whether you need help applying for a housing subsidy or have questions about available services, these centres provide the support you need. Make sure to visit the centre nearest to you or contact them via email for further assistance.
