The Department of Human Settlements (DHS) in South Africa plays a vital role in the country’s efforts to provide sustainable and affordable housing to its citizens, especially those from low-income backgrounds. As part of the government’s initiative to address the housing backlog and promote equitable access to decent living conditions, the department operates through various offices across the country, ensuring that the needs of all provinces are met.
This article provides an overview of the DHS offices and their contact details, offering valuable information for individuals seeking assistance or looking to engage with the department.
National Office: Central Coordination for Housing Initiatives
The National Office of the Department of Human Settlements serves as the central coordinating body for all housing programs and policies in South Africa. The national office is responsible for overseeing national-level initiatives and ensuring that the provincial offices are aligned with the broader goals of the department. For inquiries, assistance, or concerns about housing at the national level, the following contact details can be used:
Postal Address:
Private Bag X644, Pretoria, 0001Physical Address:
Govan Mbeki House, 240 Justice Mahomed Street, Sunnyside, Pretoria, 0002Phone Number:
012 444 9000Fax Number:
012 341 8512Call Centre:
0800 146 873 (Available weekdays from 6 a.m. to 10 p.m.)Email:
info@dhs.gov.zaWebsite:
www.dhs.gov.za
These contact details are useful for individuals who wish to inquire about national housing programs, such as the Reconstruction and Development Programme (RDP) houses, as well as any other national housing policies and initiatives.
Provincial Offices: Ensuring Localized Support
While the National Office handles broad policy implementation, the provincial offices of the Department of Human Settlements play a crucial role in managing local housing development and ensuring that national programs are adapted to the specific needs of each province. The following is an overview of the Department of Human Settlements’ provincial offices across South Africa:
Free State Province
The Free State provincial office is located in Bloemfontein, where it coordinates various housing programs aimed at improving the living conditions of residents in the province. The contact details are:
Postal Address:
Private Bag 247, Bloemfontein, 9300Physical Address:
OR Tambo House, 7th Floor, C/O St Andrew Street & Markgraaff Streets, Bloemfontein, 9301Phone Numbers:
051 403 3379 / 051 403 3392FLISP Office:
051 405 4400 / 051 403 3311Email:
hodhs@fshs.gov.zaWebsite:
www.humansettlements.fs.gov.za
Eastern Cape Province
The Eastern Cape office coordinates housing development efforts in one of South Africa’s most populous and diverse provinces. While the postal address is unspecified, the physical address and other contact details are:
Physical Address:
31-33 Phillip, Frame Road, Chiselhurst, East LondonCustomer Care Numbers:
(+27) 086 000 0039 / (+27) 043 711 9595Email:
info@ecdhs.gov.za
The Eastern Cape region is divided into several regional offices that further support localized housing initiatives:
Amathole/BCM:
31-33 Phillip, Frame Road, Chiselhurst, East LondonChris Hani:
Block D, Komani Hospital, QueenstownJoe Gqabi:
29 Queen Terrace, Aliwal NorthOR Tambo:
Botha Sigcawu Building, MthathaAlfred Nzo:
No 80 Main Street, Rolyats Complex, KokstadSarah Baartman/Nelson Mandela Metro:
Corporate Place, 1st Floor, 66 Ring Road, Greenacres, Port Elizabeth
Gauteng Province
As one of the most urbanized provinces in South Africa, Gauteng is home to several key human settlement initiatives aimed at providing housing in metropolitan areas such as Johannesburg and Pretoria. The Gauteng provincial office is led by the MEC for Human Settlements, and the department operates several regional offices to serve different districts:
Spokesperson:
MEC for Human Settlements: 074 415 5447Head of Communication: Phumzile Maseko Seipobi
Email: GDHuSInfo@gauteng.gov.za
Regional Offices in Gauteng:
Tshwane: 012 303 3301
Westrand:
(011) 662 8300/8301Sedibeng:
016 360 7725Ekurhuleni:
Xoliswa Mkhalali (Contact available upon request)Johannesburg:
011 630 5093
These regional offices provide a direct point of contact for Gauteng residents looking for housing support or information on local human settlements programs.
How the Department Supports Communities
The Department of Human Settlements is dedicated to addressing the housing challenges facing South Africa’s population. Whether it’s providing affordable housing through the RDP initiative or supporting the development of sustainable urban and rural communities, the department’s work impacts millions of South Africans.
Key programs include:
Reconstruction and Development Programme (RDP): This program aims to provide affordable housing to low-income households.
Finance Linked Individual Subsidy Programme (FLISP): Offers subsidies to assist individuals in purchasing their homes.
Upgrading of Informal Settlements: The DHS works to upgrade informal settlements into safer, more structured areas with basic services and infrastructure.
Social Housing and Rental Housing: The department also addresses affordable rental housing and social housing solutions.
Check also: KZN Department of Human Settlements Receives R100 Million for Aloe Ridge Housing Project
For South African citizens seeking support with housing-related matters, the Department of Human Settlements offers a comprehensive network of national and provincial offices ready to assist. Whether you need information about available housing subsidies, assistance with the FLISP program, or help with local human settlements projects, the department’s offices across the country provide key support and contact points.
By reaching out to the relevant office, individuals can access the resources and guidance needed to secure a better living environment.
