The holiday season is a time of joy, celebration, and increased financial activity. However, for many South Africans who rely on SASSA grants, this period can also bring challenges such as long queues, crowded payout points, and heightened risks of theft and scams. To ensure you collect your SASSA grant safely and with peace of mind, it’s essential to take precautions.
This article provides safety tips for collecting your SASSA grant during the busy holiday season.
Why Extra Care is Necessary During the Holidays
During the festive period, criminal activities like theft and scams tend to increase. With grant recipients withdrawing funds for holiday expenses, criminals often target people in crowded areas like payout points, ATMs, or stores. Scammers also exploit this time with fraudulent schemes aimed at stealing your money or personal information.
By staying informed and alert, you can significantly reduce your risk of falling victim to these tactics.
Related: Protecting Your Personal Information as a SASSA Beneficiary in 2025
Safety Tips for Collecting Your SASSA Grant
1. Choose the Right Collection Day
- Avoid peak times: The first few days after grants are paid out are the busiest. If possible, wait a day or two to avoid large crowds.
- Check the payment schedule: SASSA releases payment schedules for all grants. Verify the exact date for your specific grant to plan ahead.
2. Use Official and Secure Payout Points
- Stick to authorized locations: Collect your grant at official SASSA payout points, partner retailers (such as Boxer, Shoprite, or Pick n Pay), or ATMs.
- Avoid informal locations: Never use unverified or unofficial payout points, as these may be unsafe or fraudulent.
3. Travel with Companions
- Go with someone you trust: Traveling in a group or with a family member can make you less of a target for criminals.
- Inform someone of your plans: If you must go alone, let a trusted person know your collection time and location.
4. Be Vigilant and Alert
- Secure your belongings: Keep your bag close to your body and avoid leaving it unattended.
- Avoid distractions: Criminals often use distractions to steal wallets, purses, or money. Stay focused and alert.
- Keep an eye on your surroundings: Be cautious of anyone acting suspiciously or standing too close to you in queues.
5. Minimize the Cash You Carry
- Use your SASSA card for purchases: Instead of withdrawing all your funds, use your card for shopping at stores that accept SASSA cards.
- Withdraw only what you need: Taking out smaller amounts reduces the risk of losing large sums of money if you are targeted.
6. Protect Your PIN
- Keep your PIN secret: Never share your PIN with anyone, even if they claim to be a SASSA official or store employee.
- Shield the keypad: When entering your PIN at an ATM or store, cover the keypad with your hand to block onlookers.
7. Avoid Carrying Valuables
- Leave unnecessary items at home: Avoid carrying expensive jewelry, electronics, or other valuables when collecting your grant.
- Use a basic phone: If possible, carry a simple phone rather than an expensive smartphone to avoid drawing attention.
8. Use Safe Transportation
- Choose reliable transport: Use registered taxis or public transport services you are familiar with to travel to and from payout points.
- Carry small change: Ensure you have exact amounts ready to pay for transport to avoid exposing cash.
9. Stay Away from Strangers Offering Help
- Be cautious of unsolicited assistance: Scammers may pose as helpers to steal your money or personal information. Only accept help from official personnel.
- Avoid sharing information: Do not give out details about your grant, SASSA card, or PIN to anyone.
10. Report Suspicious Activity
- Alert the authorities: If you notice suspicious behavior at a payout point, inform security personnel or police immediately.
- Save emergency contacts: Keep important numbers like SASSA’s helpline or the police hotline saved on your phone.
What to Do After Collecting Your SASSA Grant
1. Go Straight Home
Avoid unnecessary stops after collecting your grant. Criminals often follow individuals they suspect are carrying cash.
2. Safeguard Your Money
Once home, store your money in a safe and secure place. Avoid discussing your finances with others to prevent attracting unwanted attention.
3. Budget Wisely
Plan your expenses to ensure your grant lasts through the holiday season. Avoid unnecessary or impulsive purchases.
Related: [FAKE NEWS ALERT] SASSA Warns Against R700 Grant Scam
Tips for Elderly and Vulnerable Grant Recipients
- Bring a companion: If you’re elderly or disabled, ask a younger family member or friend to accompany you.
- Request assistance: Many stores and payout points have staff available to help grant recipients who may need extra support.
How to Avoid Scams During the Holidays
Beware of Fake SASSA Communications
Scammers may send fake SMS messages, emails, or make calls pretending to be from SASSA. Always verify any communication by contacting SASSA directly.
Avoid Loan Offers
Avoid people offering loans or claiming they can increase your grant amount. These are often scams to exploit your financial situation.
Emergency Numbers to Keep Handy
- SASSA Toll-Free Number: 0800 60 10 11
- Police Emergency: 10111
- Crime Stop: 08600 10111
By following these safety tips for collecting your SASSA grant, you can protect yourself and your money during the busy holiday period. Stay vigilant, plan ahead, and prioritize your safety to ensure a stress-free experience.
Remember, your well-being is more important than anything else. If you ever feel unsafe, trust your instincts and seek help from authorities or SASSA officials.