The SASSA eKYC System is now back online, allowing COVID-19 Social Relief of Distress (SRD) grant beneficiaries to complete their biometric identity verification.
SASSA acknowledges the inconvenience caused during the system’s downtime and appreciates beneficiaries’ patience. The SASSA eKYC System ensures that grants are paid to the right person, at the right time, and in the right place.
What is the SASSA eKYC System?
The SASSA Electronic Know Your Client is an identity verification process that confirms beneficiaries’ details using biometric technology. This system helps to:
- Prevent fraudulent claims – Ensures that only legitimate beneficiaries receive payments.
- Enhance security – Uses biometric verification for identity confirmation.
- Ensure efficiency – Speeds up the payment process and reduces errors.
- Improve transparency – Complies with government regulations to ensure fair distribution of grants.
The SASSA eKYC System is a crucial tool in preventing fraud and ensuring that funds go to the rightful beneficiaries.
Who Needs to Use the SASSA eKYC System?
If you receive the SASSA SRD grant, you must complete biometric verification using the eKYC System. This applies to:
- New applicants of the SRD grant.
- Existing beneficiaries who need to confirm or update their identity.
- Individuals flagged for verification by SASSA.
Failure to complete this verification may result in delays or suspension of grant payments.
Why is the SASSA eKYC System Necessary?
Fraud and identity theft have been significant challenges in social grant distributions. The introduction of the SASSA eKYC System aims to:
1. Enhance Security and Prevent Fraud
The use of biometric verification eliminates the risk of fraudulent claims by ensuring that only the rightful beneficiaries receive grants.
2. Improve Efficiency in Grant Payments
By verifying identities electronically, the SASSA eKYC System speeds up the processing time, ensuring faster and more reliable payments.
3. Strengthen Compliance and Transparency
The eKYC system helps SASSA comply with government regulations, making the grant distribution process more transparent and accountable.
4. Reduce Administrative Challenges
Previously, SASSA relied on manual verifications, which were time-consuming and prone to errors. With eKYC, beneficiaries can complete verification online, reducing long queues at SASSA offices.
Related: What to Do if Your SRD Grant Identity Verification Fails
How to Verify Your Identity Using the SASSA eKYC System
If you are an SRD grant beneficiary, follow these steps to complete biometric verification through the SASSA eKYC System:
Step 1: Access the SASSA eKYC System
Go to the official SASSA website: www.sassa.gov.za
Step 2: Enter Your Personal Details
Provide your South African ID number and registered phone number.
Step 3: Complete Biometric Verification
Follow the system prompts for facial recognition and biometric verification.
Step 4: Confirm and Submit
Once your biometric details are verified, submit the information for processing.
Step 5: Wait for Confirmation
SASSA will notify you once your identity verification is successful, allowing grant payments to continue without interruption.
Frequently Asked Questions (FAQs)
Q: What happens if I don’t complete the SASSA eKYC System verification?
A: Your COVID-19 SRD grant payments may be delayed or suspended.
Q: Is the SASSA eKYC System safe?
A: Yes. The system uses secure biometric technology to protect personal information.
Q: What should I do if I have trouble accessing the system?
A: If you experience technical issues, visit your nearest SASSA office or contact the helpline:
SASSA Toll-Free Number: 0800 60 10 11
Q: Can I complete the verification at a SASSA office?
A: Yes. If you struggle with online verification, visit a SASSA branch for assistance.
Q: What happens if my biometric verification fails?
A: You may need to re-submit your details or visit a SASSA office for manual verification.
Final Reminder for Beneficiaries
SASSA urges all COVID-19 SRD beneficiaries to complete their biometric verification through the SASSA eKYC System as soon as possible to avoid disruptions in their grant payments.
For assistance and updates:
- Website: www.sassa.gov.za
- Twitter: @OfficialSASSA
- Facebook: Official SASSA
- Helpline: 0800 60 10 11
Do not delay – verify your identity today.
